Awesome experience with Joaquin Fernandez! Highly recommend..great consumer service and attention to detail. I get my truck washed any time for free with no wait time and even have pick and drop off services which is so convenient.
Congrats to the entire service team at Bert Ogden BMW McAllen. The team is very efficient, polite and professional. I recently moved from another state and have an older model BMW but the staff continues to make me feel welcomed. Makes me even think about upgrading to a newer model, thank you Mr. Edson. Keep up the great work, I appreciate all the help.
Worry free, no time wasted and extremely pleasant while being helpful: I don't even worry about my car anymore because I know that should something go wrong I can count on FRANK at parts and services to fix it. They know my time is valuable so Frank always makes sure the problem is resolved in a timely manner so I don't have to take time off of work. The best part is that they will pick up my car wherever it is and either lend me a car or pick/drop me off where I need to be. ...
Vanessa at the service department is great and she is very caring towards the customer , Gabriel at sales provides great customer service as well , I recommend both of them
I’ve been to Bert Ogden BMW multiple times. Even my initial experience when I purchased my “new” used car. I have always been treated very well, and the service is always excellent. Thank you to Irene, Frank, Vanessa, and particularly Roel. So far, these are the people I’ve come to know throug contact at the dealership. Zero complaints!
UN SERVICIO RAPIDO, AMABLE Y EFICIENTE. EXCELENTE MARCA DE VEHICULOS MUY CONFIABLES Y DURADEROS, SOBRE TODO POR SU GARANTIA Y POR EL MANTENIMIENTO QUE TIENEN.
Excellent service by David Dana. I still have my BMW for the service they give me. He makes the difference. BMW grateful to have people like David Dana
Our salesman Leonardo Luna was very helpful and knowledgeable with the product and was courteous and the enviroment was nice. And they had very friendly staff. Auguistine Lozano Jr. finance personal was very friendly made the finance process easy..I would recommend this dealership to my family and friends and will definetly return in the future. Gabby Chapa was very sweet and friendly made us feel welcomed and comfortable.
There is no one like them! We have bought 10 cars from them, not to forget all our friends and family have bought from them too. RG, and Ringo Gomez are great! Service is wonderful! We will shop no where else! Great value for the money, excellent Customer Focus! Never treated without the utmost respect!! Don t waste time anywhere else, go there first!
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